Most customer shut off valves are located in the front of the home, near the street.
There is a 5% convenience fee to pay online using your credit or debit card, or a $1.00 fee to pay via ACH (entering in your routing and account number).
Payment was not received and posted to your account prior to your new bill being mailed out. If you have made a payment that is not reflected on your bill you may check your account online or call the office to verify that it was received.
While the water meter records every gallon used, you are only billed in increments of 1,000 gallons. When the meter is read, the meter reader reads only in thousands.