Can I flush disposable wipes down the toilet?
No. Disposable wipes take years to disintegrate where toilet paper dissolves in minutes.
Who is responsible for grinder pump repairs?
Customers pay a monthly grinder pump fee that is [...]
Who is responsible for a water leak?
The customer is responsible for anything from the water meter to the home.
Where can I find Water Conservation Tips?
Visit the Water Conservation tab of the District’s website.
Why is water usage being restricted?
When the combined storage level of Lakes Travis and Buchanan drop below 1.1m acre-feet, the LCRA and the District will implement their DCP.
How do I know my drinking water is safe?
The EPA and TCEQ are responsible for making sure public water supplies are safe within the US and Texas.
Who operates our water and sewer plant?
The District contracts with Si Environmental, an experience utility company with licensed water and wastewater operators.
How is our drinking water regulated?
All public water systems are required to follow the standards and regulations set by the EPA.
Where does our water come from?
Travis County MUD No.10 draws water from Lake Travis and produces quality drinking water for customer consumption.
Where is my customer shut off valve?
Most customer shut off valves are located in the front of the home, near the street.